Privacy Policy

Last updated: 11/30/2025

At Canada Green Packaging, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Create an account or register on our website
  • Place an order for products or services
  • Subscribe to our newsletter or marketing communications
  • Contact us with inquiries or support requests
  • Participate in surveys, promotions, or contests

Information Collected Automatically

When you visit our website, we may automatically collect certain information about your device, including:

  • IP address and browser type
  • Operating system and device information
  • Pages visited and time spent on our site
  • Referring website addresses
  • Clickstream data

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • Processing Orders: To fulfill and deliver your product orders
  • Customer Service: To respond to your inquiries and provide support
  • Account Management: To create and maintain your user account
  • Marketing Communications: To send you promotional materials (with your consent)
  • Website Improvement: To analyze usage patterns and enhance user experience
  • Security: To detect, prevent, and address fraud and security issues
  • Legal Compliance: To comply with applicable laws and regulations

3. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of sensitive data during transmission (SSL/TLS)
  • Secure storage of personal information
  • Regular security assessments and updates
  • Access controls and authentication procedures
  • Employee training on data protection

Please note: While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and collect information about how you use our website. Types of cookies we use include:

Essential Cookies

Required for the website to function properly

Performance Cookies

Help us understand how visitors interact with our site

Functional Cookies

Remember your preferences and settings

Marketing Cookies

Track your activity for advertising purposes

5. Third-Party Services

We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you. These parties include:

  • Payment processors (Stripe, PayPal)
  • Shipping and logistics companies
  • Email service providers
  • Analytics providers (Google Analytics)
  • Cloud storage and hosting services

These third parties are obligated to maintain the confidentiality of your information and are prohibited from using it for any other purpose.

6. Your Rights and Choices

You have the right to:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information (subject to legal requirements)
  • Objection: Object to processing of your personal information
  • Portability: Request transfer of your data to another service
  • Opt-out: Unsubscribe from marketing communications at any time

To exercise any of these rights, please contact us using the information provided at the end of this policy.

7. Children's Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Canada Green Packaging

Email: privacy@canadagreenpackaging.com

Phone: +1 (555) 123-4567

Address: 123 Packaging St, Toronto, ON M5H 2N2, Canada

We will respond to your inquiry within a reasonable timeframe, typically within 30 days.