Terms of Service

Last updated: 11/30/2025

Welcome to Canada Green Packaging. These Terms of Service ("Terms") govern your access to and use of our website and services. By accessing or using our services, you agree to be bound by these Terms.

1. Acceptance of Terms

By accessing and using the Canada Green Packaging website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy.

If you do not agree with any part of these Terms, you must not use our services. Your continued use of our services constitutes acceptance of any modifications to these Terms.

2. Use of Services

You agree to use our services only for lawful purposes and in accordance with these Terms. You agree not to:

  • Use our services in any way that violates applicable laws or regulations
  • Impersonate any person or entity or misrepresent your affiliation
  • Engage in any conduct that restricts or inhibits anyone's use of our services
  • Use any automated system to access our services without permission
  • Attempt to gain unauthorized access to any portion of our services
  • Interfere with or disrupt the integrity or performance of our services

3. Account Registration

To access certain features of our services, you may be required to register for an account. When creating an account, you agree to:

  • Provide accurate, current, and complete information
  • Maintain and promptly update your account information
  • Maintain the security of your password and account
  • Accept responsibility for all activities that occur under your account
  • Notify us immediately of any unauthorized use of your account

Note: We reserve the right to suspend or terminate accounts that violate these Terms or engage in suspicious activity.

4. Orders and Payments

Placing Orders

When you place an order through our website, you agree to provide current, complete, and accurate purchase and account information. You agree to promptly update your account and payment information as needed.

Pricing

All prices are subject to change without notice. We reserve the right to modify or discontinue products without prior notification. Prices displayed on our website include applicable taxes unless otherwise stated.

Payment Methods

We accept various payment methods including credit cards, debit cards, and other electronic payment systems. Payment must be received before order fulfillment.

Order Confirmation

Receipt of an order confirmation does not signify our acceptance of your order. We reserve the right to refuse or cancel any order for any reason.

5. Shipping and Delivery

We will make reasonable efforts to deliver products within the estimated timeframe. However, delivery dates are estimates and not guaranteed.

  • Shipping costs and delivery times vary based on destination and shipping method selected
  • Risk of loss and title for products pass to you upon delivery to the carrier
  • We are not responsible for delays caused by shipping carriers or customs clearance
  • You are responsible for providing accurate delivery information

6. Returns and Refunds

Return Policy

We accept returns within 30 days of delivery for eligible products. Products must be unused, in original packaging, and in resalable condition.

Refund Process

  • Contact customer service to initiate a return
  • Return shipping costs may be the responsibility of the customer
  • Refunds will be processed within 7-10 business days of receiving the return
  • Refunds will be issued to the original payment method

Non-Returnable Items

Custom or personalized products may not be eligible for return. Please contact us for specific product return eligibility.

7. Intellectual Property

All content on our website, including text, graphics, logos, images, and software, is the property of Canada Green Packaging or its licensors and is protected by copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, create derivative works of, publicly display, or exploit any of our content without our express written permission.

8. User Conduct

You agree not to:

  • Post or transmit any unlawful, threatening, defamatory, obscene, or offensive content
  • Violate any applicable local, state, national, or international law
  • Infringe upon or violate our intellectual property rights or those of others
  • Harass, abuse, or harm another person
  • Submit false or misleading information
  • Engage in any fraudulent activity

9. Disclaimers

IMPORTANT:

OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT OUR SERVICES WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE.

We make no representations or warranties about the accuracy or completeness of the content on our website or the content of any websites linked to our site.

10. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, CANADA GREEN PACKAGING SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATING TO YOUR USE OF OUR SERVICES.

Our total liability to you for any claims arising from or related to these Terms shall not exceed the amount you paid to us in the 12 months preceding the claim.

11. Indemnification

You agree to indemnify, defend, and hold harmless Canada Green Packaging and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:

  • Your use of our services
  • Your violation of these Terms
  • Your violation of any rights of another party
  • Your conduct in connection with our services

12. Termination

We reserve the right to terminate or suspend your account and access to our services immediately, without prior notice, for any reason, including if you breach these Terms.

Upon termination, your right to use our services will immediately cease. All provisions of these Terms that by their nature should survive termination shall survive.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Canada and the Province of Ontario, without regard to conflict of law principles.

Any legal action or proceeding arising out of or related to these Terms shall be brought exclusively in the courts located in Toronto, Ontario.

14. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of any changes by posting the new Terms on this page and updating the "Last updated" date.

Your continued use of our services after any such changes constitutes your acceptance of the new Terms. It is your responsibility to review these Terms periodically.

15. Contact Information

If you have any questions about these Terms of Service, please contact us:

Canada Green Packaging

Email: legal@canadagreenpackaging.com

Phone: +1 (555) 123-4567

Address: 123 Packaging St, Toronto, ON M5H 2N2, Canada

Business Hours: Monday - Friday, 9:00 AM - 5:00 PM EST